Linked Accounts
With COMET Football apps, as well as with the desktop version of the system, you can create child accounts and seamlessly link existing accounts, whether they are designated as your child or parent account. These functionalities aim to enhance the family experience on our platform, and allow Parents to manage all their child accounts from their own parent account.
Linked Accounts Tab
Log in to your account and tap on your profile image at the top left corner.
Switch to the tab Linked Accounts to see if your account has been connected to any child or parent accounts.
You can now click on the button:
Add: to create a new child account
Send Link Request: to request that another user connect to you as a parent or child account.
New Child Account
To create a new child account (for a non-existing profile), click the Add button and complete the form with mandatory information (see image above).
You will notice that there is no email address field on the Create Child form, as children dependent on a parent account do not require an email address for themselves.
The child may use the username and password entered here to access the platform independently using their own child account. The parent account will be able to act on behalf of all their children at all times by using the User Switcher feature.
Once you’re done, click the Save button. The Child Profile will be visible under the Child Accounts.
If the system detects potential duplicates of your child, you will be redirected to the Profile Mapping form. If your child already exists in the system, you will be instructed to send a link request.
Send Link Request to your Child
To connect with an existing profile that is your Child, click on the button Send Link Request in the Child Accounts section and start typing your child’s name or username.
Once your child’s name appears, click the send icon to send the request.
Accepting Request
The child will be notified via email of the request and will see it under "Pending Requests" in the Parent Accounts section, where they can accept or reject it.
Send Link Request to your Parent
To connect with an existing profile, which is your Parent, click on the button Send Link Request in the Parent Accounts section and start typing your parent’s name.
Accepting Request
The workflow is the same when sending a request to your child account - the parent will be notified via email about the request and can view it under Pending Requests in the Child Accounts section, where they can accept or reject it.
Unlinking Accounts
Any party can unlink a Linked Account from another, as long as they are over the Age of Consent and have a valid, verified email address. E.g., Children without an email cannot be unlinked from their parents. They need to update and verify their real email first.
To unlink from another linked account, whether parent or child, click on the three dots and select Unlink. The other party will be notified by email about your action.
Moreover, if the request was sent by accident or you wish to cancel it for any reason, you can do so by clicking on the three dots and selecting Delete.
Switching between accounts
After you’ve successfully added child accounts to your profile (you’ve added the new account or you’ve sent a link request that was accepted), you’ll be able to switch between your user Parent account and your Child accounts.
To do so, tap on your profile image on the top left. Above the menu that appeared, you’ll see profile images of your and your children’s accounts. Tap on any account to change the current user.
For example, if you switch to your Child James, the calendar shown on the home page will be James' view. You are now able to handle all actions on behalf of your Child account, where every action you manage, i.e., applying to the Course, will be performed as your Child account.
The currently logged-in account is marked with a 🟢 green dot on their profile picture.
