Club User Accounts - Managed by Clubs
Club User Profiles can be accessed through the Club Details screen, specifically under the club tab. This section is used to create or manage user profiles that are directly linked to a particular club. It is especially suited for assigning roles such as Club Manager, Lineup Manager, or Registration Manager. It’s important to note that this functionality is context-sensitive, meaning the user profile created or edited here will be tied exclusively to the selected club.
Accessing the User List
To view user accounts, navigate to the My Club section in MyCOMET and select the Users tab.
User account management can be delegated to Club Managers, allowing them to manage user profiles within their own club. This option is controlled by a system setting and is not enabled by default—if you would like to activate this feature, please contact our support team by submitting a ticket.
Filters and Search
You can refine the user list using the following filters:
Status: Active, Inactive, or All.
Organization Type: Club or Team.
User Roles: Includes options such as Club Manager, Club Registration Manager, Club Lineup Manager, Club Event Administrator, etc.
Use the Search Box to locate users quickly. For example, typing John will display all users named John.
Add New Club User
To add a new club user, navigate to My Club, then select the Users tab. Once there, click the Add button in the upper right corner to begin creating a new user account.
Enter the user's first name, last name, username, email, and optionally a telephone number. The organization field is preselected based on your current user profile (e.g. Shamrock Rovers FC). Then, choose the appropriate user role and click Save to complete the process.
Once saved, the user account is created and an email is automatically sent to notify the user.
User Details
Click on a user to open the User Details view, which consists of three tabs:
1. Details
Displays the following fields:
First Name / Last Name
Username (not editable)
Email (a system-generated update email will be sent for verification)
Phone Number
User ID (not editable)
2. User Profiles
Shows:
Organization Name & Type
Profile Status: Active or Inactive
Club User Roles associated with the profile: Club Manager, Club Registration Manager, Lineup Manager, etc.
To update an existing user profile, simply select it from the list, for example, to assign an additional user role. If you want to add a new profile to the same user (e.g., assigning them as both Club Lineup Manager for a team and Club Licensing Manager for the club), click the Add button in the upper right corner.
Deactivate Profile
You can deactivate a user’s profile for your club when they no longer require access or authorization under that role. To do this, click the Edit button, and toggle the Active switch to deactivate the profile. Then, click Save to confirm the change. Once deactivated, the user will no longer be able to log in using the club-related profile. However, if the user has another active profile (for example, with another club or an association), they will still be able to log in but will not be authorized to act on behalf of your club.
You may also want to use the Notes section to add comments or context regarding the activation or deactivation of the profile for future reference.
