Announcements Unsubscribe

Announcements Unsubscribe is a feature that enables users to unsubscribe from all announcement emails. If the user unsubscribes, the messages will no longer be sent via email but will still be visible in the Announcements inbox.

Unsubscribing in MyCOMET

To handle announcement notifications through MyComet, navigate to Account Settings by clicking on your image at the top right of the screen and selecting Account Settings from the drop-down menu.

Select the Preferences tab and switch the slider under Notifications to turn on/off the announcements. Then, click the Save button to save your changes.

The user can manage any valid email from his or any linked child account.

The notification panel is only visible if the Announcements are enabled for the tenant.

If you, as a user, are the sender of the announcement, you can see if any of your recipients have unsubscribed from receiving announcements by checking the Status of your announcement under the Campaigns tab. A click on one of the campaigns from the Sent list opens a list of recipients highlighting the Status of n email.

Unsubscribing from email announcements

For all other personal emails (not linked to any user account), an Unsubscribe link is added to each announcement email. This link appears under the content of an email and the Mark as read option.

If the recipient's email is not unsubscribed, a click on the Unsubscribe link will unsubscribe the selected email and open the following page:

If the recipient clicks on the Unsubscribe link after they have already unsubscribed, the following message appears:

List of unsubscribed emails

The list of unsubscribed emails can be found in the COMET Data.

To access the list, select Admin from the menu on the left side of the screen and click on Unsubscribed Emails.

A click on the Run Report button will generate a list of all user emails unsubscribed from announcements.