General Items

Authorized tenant users are allowed to manage their web store, and collect electronic payments from COMET users for any purpose, such as membership, equipment, events, any type of merchandise, or donation.

Authorized users can also create special prices, and family discounts, keep track of manual (offline) payments, process refunds, and request and track orders from members, altogether making the sales and money collection

Items are entities of certain types (e.g. Membership, Merchandise, Event, Donation, etc) that can be sold by association and purchased by users. Please differentiate these items from course items and competition items as General items are available in the Store menu which is accessible to all MyCOMET users.

Create New Item

To create an Item:

• On the left nav-bar select 💳 Payments → 🛒 Items

• This opens the Items menu which contains the list of your items

• Hit ➕ New Item button in the upper right corner to create a new item

• This opens a New item pop-up window to fill in the item details

• Fill in the pop-up window to create a new item:

  • Item Icon - upload a photo of your product

  • Active switch-on button - items that are selected as inactive are not displayed to the user and cannot be purchased

  • Name

  • Item Type - needs to be chosen from a drop-down list. Please take into account that in case the Donation is selected as the “Item Type” you will not be required to enter the price but the price range.

  • Description

  • Price - amount value in the currency of your tenant country. The entered price will be listed on the Pricing tab

  • Survey template - if needed, you can choose a predefined set of questions that the customer needs to answer. Please check the following link for more details on this topic:

• Once you have entered all the data press 💾 the Save button

☑️ Once the item is saved it will appear on the Store menu (available for purchase).

Furthermore, once the item is saved and created it will be displayed on the Items menu, where it can be further edited and configured.

Edit Item

• On the left nav-bar select 💳 Payments → 🛒 Items

• This opens the Items menu which contains the list of your items

• Hit Item from the list

• This opens an Item Page with the following tabs:

  • DETAILS

  • PRICING

  • ASSIGNMENTS

  • SURVEY

Details Tab

The details tab contains General info that you have added while creating the item: Item Icon, Active switch-on button, and Description. In case you want to edit entered details:

• Hit the Edit button at the bottom of the page

• Hit the Save button to save your changes

Pricing Tab

On the pricing tab, you can define special prices that are valid for a certain period (such as early bird prices) or special prices (e.g. discounts) that are visible only to users who have this price assigned to them.

Please take into account that in case the Donation is selected as the “Item Type” Pricing Tab will not be displayed

To add new pricing:

• Open the item and access the Pricing Tab

• Hit ➕ New Price button in the upper right corner

• This opens a New price pop-up window to fill in the item details

• Fill in the pop-up window to create a new special price

  • Select a visibility option:

    • Visible to “All” - everyone will be able to see and purchase the item for this price

    • Visible to “Assigned” - only the users that have this price assigned will be able to purchase the item for this price

  • Select Amount

  • Select “Valid from” and “Valid to” dates - take into account that items will available for purchase at this price only during the selected period

  • Select Min number of recipients

• Once you have entered all the data press 💾 the Save button

Assignments Tab

You are able to assign a specific item to specific users. The users who are assigned a special price will be listed on the Assignments Tab. Also, when accessing the Store, the users will see the Items assigned to them highlighted on top of the Store.

To assign the item to users:

• Open the item and access the Assignments Tab

• Hit ➕ the Assign button in the upper right corner

• This opens an Item Assignment pop-up window to fill in the details

  • Select the User(s) to who you are assigning this price to

  • If you have prices with visibility=Assigned defined, then you will be able to select one of those prices

  • If you assign an Item to Users but do not set an Assigned price, then the Item will be highlighted in store for that User, but the price will remain the default/standard one.

• Press 💾 the Assign button

Survey Tab

Authorized users are able to define Item Surveys, i.e. the form /set of questions that need to be submitted by customers prior to purchasing an item.

To add Item Item survey questions to the item

• Open the item and access the Survey Tab

• Hit  the Add button in the upper right corner

• This opens a Survey pop-up window select the details:

  • Select the Survey Question

  • Select the Template Group

• Press 💾 the Save button

ℹ️ The created Item Survey will be displayed to the customer when purchasing the item/ adding an item to the chart