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All My Tickets

To open a list of all tickets reported by the user:

  • Click on the menu item All My Tickets in Help module on the left navbar

  • The system will display the list of all tickets opened by you personally or opened by the superuser or support agent on your behalf

  • Each row of the table represents a ticket

  • Click on a single row/ ticket item to open the ticket form and display selected ticket details

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