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My Active Tickets

To open a list of active tickets:

  • Click on the menu item My active tickets in Help module on the left navbar

  • The system will display the list of all tickets which have not yet been resolved by someone and/or closed.

  • Each row of the table represents a ticket

  • Click on a single row/ ticket item to open the ticket form and display selected ticket details

(info) Please take into the account that  none of the closed tickets will appear on this list.

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